Course Description

Our emotions influence the way we act, react and respond at work. Emotional Intelligence (also referred to as EI and EQ) is the ability to recognize our behaviors, moods, and impulses, and manage them in an effective way so that we can lead and communicate successfully, empathize with others, manage stress, overcome challenging situations and defuse conflict.

A common belief is that you either ‘have’ emotional intelligence or you don’t. This is untrue.

Emotional intelligence is a skill. And like any other skill, you can develop it - with instruction, training and practice…which you get in this course. We provide you the opportunity to cultivate self-awareness, develop the skills to read the style of individuals and adjust your communications accordingly. 

This course is a necessity for anyone who leads or works with other people. We focus on the four core components of emotional intelligence: self regard, regard for others, empathy and self-awareness. 

What You’ll Learn:

  • Define and Identify the benefits of Emotional Intelligence
  • Learn the four core skills required to practice emotional intelligence: self regard, regard for others, empathy and self-awareness
  • Successfully communicate with others verbally and non-verbally
  • Decode and manage your emotions 
  • Master tools to regulate and gain control of your own emotions
  • Articulate your emotions using effective language
  • Balance your optimism and pessimism
  • Effectively impact the people your interact with
  • Immediately implement the concepts and techniques in your workplace

Accompanying Free Psychological Assessment!

Multi-Dimensional Emotional Intelligence Quotient

This EI assessment offers detailed results on over 30 traits and skills that make up emotional intelligence. EI is defined as the ability to deal with one’s own and other people’s emotions.

The assessment provides detailed results on the following Factors and Scales:

Overall Score plus 4 factors, divided into 20 scales:

  • Emotional Identification, Perception, and Expression: Ability to characterize emotions in oneself and in others
  • Emotional Facilitation of Thought: Ability/Willingness to use feelings constructively; to let them guide you
  • Emotional Understanding: Ability to understand and analyze emotions, and solve emotional problems
  • Emotional Management: Ability to take responsibility for one’s emotions
  • Moderating Emotional Intelligence Factors: Factors that play a role in the way emotions are perceived, understood, expressed, and managed

Here is another of our awareness building assessment, which helps you in your ability to influence your boss, colleagues, situations and outcomes at work.

The assessment’s resulting insight, coupled with the strategies and techniques provided in the course provide the perfect compliment to advancing your ability to “Develop Your Emotional Intelligence at Work.”

Course curriculum

    1. 0-Intro - 1.51

    2. 0-Intro - 1.51

    1. 1-What is Emotional Intelligence? - 9.28

    2. 1-What is Emotional Intelligence? - 9.28

    1. 2-Distinguish Your Thinking vs Emotional Brain - 16.45

    2. 2-Distinguish Your Thinking vs Emotional Brain - 16.45

    1. 3-Five Basic Principles that Form the Basis of Emotional Intelligence - 30.51

    2. 3-Five Basic Principles that Form the Basis of Emotional Intelligence - 30.51

    1. 4-Self Measure-The Primary Factors - 34.22

    2. 4-Self Measure-The Primary Factors - 34.22

    3. 4-Activity-Get To Know Your Emotions

    4. 4-Activity-Analyze Your Emotions

    1. 5-Secondary Factors - 15.16

    2. 5-Secondary Factors - 15.16

    3. 5-Activity-Know Your Levels of Anger

About this course

  • $525.00
  • 18 lessons
  • 2 hours of video content

Organization Effectiveness Consultant, Executive & Leadership Coach, Corporate Trainer Duane K. Andrews

I am the Principal of DKA TOOLKIT INC., an Organizational Effectiveness Consultancy offering executive/leadership coaching, corporate training, psychometric testing, and online courses - in leadership development, cross-cultural communication, diversity & inclusion, team building, and emotional intelligence. I have conducted leadership trainings for executives and senior managers from some of the largest global companies including: Bellevue Hospital, Agricultural Bank of China, NYC Department of Transportation, AIG, National Grid, Port Authority of NY/NJ, The Bank of Leumi, NYC Department of Buildings, The Saudi Industrial Development Fund (SIDF), NYC Municipal Credit Union, Roosevelt Island Operating Corporation (RIOC), Ann Taylor, Baruch College, and DLA Piper. For the past 18 years I have been the lead Corporate Trainer for Baruch College Corporate/Executive Training Division. I am also an Adjunct Assistant Professor at Baruch College (CUNY) where I teach several MBA courses in their ongoing “American Leadership & Management” immersion program with Institut Superieur de Gestion (ISG Business School) and The International School of Management (ISM) (both in France).