Course Description

When communication goes off course, it is frequently difficult to identify where things went wrong, and to determine how to reframe the conversation in a more productive and positive way. This mini-course is based a communication model which brings to the fore how to access the critical self-awareness needed to improve or modify your interpersonal communication at work. The course is intentionally introspective and allows you to examine your internal and external interpersonal habits that impact your level openness in interpersonal relationships. 

What You’ll Learn

  • Examine the importance of self-disclosure and feedback in the communication process
  • Explore how life experiences, beliefs, and perceptions affect communication
  • Adapt communication choices to enhance effectiveness
  • Recognize dysfunctional patterns of communication
  • Deliver and receive feedback

Course curriculum

    1. 1-Intro To Self Awareness

    1. 2a-Getting to Open Communication-Open Area

    2. 2b-Being "Blind" Gets in the Way-Blind Area

    3. 2c-What You "Hide" Prevents Open Communication-Hidden Area

    4. 2d-The Unknown Reasons for Good & Bad Interpersonal Relationships-Unknown Area

    5. 2e-Applied to Team Members

    1. 3-Self Reflection, Self Disclosure & Feedback

    1. 4-What Johari Window Means

    1. 5-Conclusion

About this course

  • $525.00
  • 9 lessons
  • 1 hour of video content

  • $1,950.00

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Organization Effectiveness Consultant, Executive & Leadership Coach, Corporate Trainer Duane K. Andrews

I am the Principal of DKA TOOLKIT INC., an Organizational Effectiveness Consultancy offering executive/leadership coaching, corporate training, psychometric testing, and online courses - in leadership development, cross-cultural communication, diversity & inclusion, team building, and emotional intelligence. I have conducted leadership trainings for executives and senior managers from some of the largest global companies including: Bellevue Hospital, Agricultural Bank of China, NYC Department of Transportation, AIG, National Grid, Port Authority of NY/NJ, The Bank of Leumi, NYC Department of Buildings, The Saudi Industrial Development Fund (SIDF), NYC Municipal Credit Union, Roosevelt Island Operating Corporation (RIOC), Ann Taylor, Baruch College, and DLA Piper. For the past 18 years I have been the lead Corporate Trainer for Baruch College Corporate/Executive Training Division. I am also an Adjunct Assistant Professor at Baruch College (CUNY) where I teach several MBA courses in their ongoing “American Leadership & Management” immersion program with Institut Superieur de Gestion (ISG Business School) and The International School of Management (ISM) (both in France).